I am a gold card holder booked on to the 1135 LUX-LHR service this early morning (17 Sept). I have arrived for the airport to locate a prolonged queue and only two desks – a person for Club Europe and another general Look at-in. The queue boundaries are laid out in such a way that you've got to join the queue at the back of the road so You can't get via to the high quality desk with out pushing earlier everyone in the line – and there is really only one member of employees on the desks in any case.
Following 20 minutes of waiting around, and once the BA representative experienced shared this clarification with her manager, we ended up educated in an unpleasant and stern Frame of mind which the fee can be waved. I was particularly let down, and pretty flabbergasted, that the rep had the audacity to demand us for your luggage being aware of we missed our flight as a consequence of your own private failure to reach to the airport on-time. I actually hope you are only as unhappy inside your workforce to the way they handled us.
I have a flight booked with B.A. which I’ve been endeavoring to rebook as a result of a very significant issue I’m struggling with in my family members, however , you men are producing life genuinely hard.
In case you are likely to market on behalf of other Airways, a minimum of give entire disclosure concerning what airline you might be Placing us on with some type of assurance that British Air delivers precisely the same ensures on other Airways. I'm a seasoned traveler and understand that fights might be delayed but I need to say this has become the worst encounters I've had and I'm not booking on British Air once again.
BA’s Government Club customer service over the telephone is shocking. I intend to fly tomorrow but will get there on the airport quite a while immediately after my visitor who'll fly with me. I identified as to request that he be admitted for the lounge ahead of I arrived (I am a silver card holder and he's not).
I invite you to propose how this unlucky event is often rectified and thank you beforehand for the courtesy.
I’ve been assigned seats on the best hand facet on the aircraft, as I sleep via a lot of the flight my preference ( which was stated) is to be over the Left hand aspect of the aircraft ( seat A) the seats I had been wanting to change to ended up an A and B seat, and since it occur guiding A few other pals i’m traveling with.
Going to what's remaining of his grandparents' house about the hurricane-ravaged island, the creator and star of "Hamilton" talks about contributing to reduction attempts
Without delay soon after achieving the grounds on the Hampton Institute, I introduced myself ahead of the head Instructor for an assignment to a class.
You could go to the Formal Web page for British Airways at . Prospects can seek for flights, Enroll in rewards packages, ebook journey extras and program complete London holidays all through the site. On the bottom on the webpage you could find the contacts and extra help if essential.
Through the time the aircraft landed we were herded alongside one another & finally at 10pm we got a voucher for area,b’quickly & thirty euros for evening meal??!! (Zurich airport price ranges are certainly higher!)
The working day we flew was each day of remembrance for Israelis. There's a nationwide siren accompanied by 2 minutes of silence at eleven am. I felt terribly about lacking the siren, but then your pilot arrived to the air and introduced that he could well be shutting the seat belt signal for exactly two minutes at 11 am making sure that These of us onboard that are Israeli, could rise up for the 2 minutes of silence. He also requested the remainder of the travellers to you should regard this time for us.
An enormous thank you to the woman in BA Place of work in Toronto and also to BA for your dealing with of our ipad and case which we remaining over a BA 747 flight from Heathrow to Toronto on Oct. ten, 2014. Immediately after endeavoring to observe down the ipad at Heathrow, where we thought it need to happen to be left in protection, a pleasant girl in the BA Toronto Place of work named to say they had the ipad and carrying situation. For the reason that we live in Minneapolis from the States, it absolutely was too sophisticated to FedEX from Canada, so a few individuals with BA in Toronto who were being traveling to New York took it with them and mailed if from Ny.
Curtesy as well as decorum as people who are envisioned to provide a particular level of service. A image source single male team member stood for the doorway as we disembarked didn’t admit the passendgers as we walked previous not look these up even a goodbye.